By MARINA SACHT
Isabelle Ouelette has been waiting a long time to get out. In her eighties and facing health issues, Ouelette is no longer able to use the house stairs to get outside.
Last year she applied for a wheelchair ramp grant from Home Adaptions for Independence (HAFI), a government run service.
She waited then was told their funding had ran out. So she applied again this year, to face more delays. “I couldn’t believe the number of hoops I had to jump through,” she said.
Fed up, Ouelette is now paying for the $5500 ramp out of her own pocket.
There are many seniors who are trapped inside bureaucracy when all they want is to get out. In some cases family members are “packing” their senior members up and down stairs while waiting, says Ouelette.
With freedom on the horizon, Ouelette is looking forward to resuming her volunteer duties at the Ladysmith Archives